My Account

How do I create an account?

You can create an account by completing our online application form.

What types of accounts do we offer? 

At Ryman Business we offer Education, Enterprise and Business accounts. 

How do I change my password? 

To change your password you can navigate to your profile page on your account and click the send reset password link or alternatively click the forgotten password link on the login page. 

Ordering

I received an "Order Requires Approval" email. What should I do? 

Your order requires approval from your account administrator. As soon as your order has been approved you will receive confirmation that your order is being processed.

Where is my order? 

Signing into your account allows you to track the progress of your order.

Do I need to login to place an order?

There is no need to create an account in order to place an order however creating an account comes with many benefits. Click here to find out more.

Payment

What are your payment options?

We currently accept secure payments via stripe. Enterprise and Education customers can also use our credit account facility. 

How do I get an invoice for my order?

Logging into your account allows you to view all your previous orders and download a copy of your invoice. 

Delivery

What are your delivery options?

For more information on delivery timescales and prices please visit our delivery information page.

Something is missing from my order. What do I do?

If something is missing from your order please contact us on 0333 038 3835 and our customer service team will be happy to help. 

Where is my order? 

Check if all orders are trackable from the account page - Logging into your account allows you to view and track all of your order.